Structural diagnosis of delivery problems
A delivery problem that keeps coming back is usually structural.
Its cause sits one or two levels above the team, in how decisions, priorities and constraints are set up. Fixes aimed at the team buy some movement, and then the organisation settles back.
I find which structural condition is generating the problem in one area, and say what to change first. The finding often lies in the gap between how leadership and the teams describe the same system.
Where the problem really is a gap in skills, I also deliver training: Process Communication Model (PCM), Lean Six Sigma, OKRs and Evidence-Based Management. Participants receive a SkillScend certificate with a verifiable digital badge, issued through Accredible.
The Structure Beneath the Symptoms
The full argument: the six structural conditions, the eight patterns they form, and a self-check you can run on your own organisation.
Bogdan Cernea
I have worked on transformation, strategy and coaching since 2013, with everyone from delivery teams to executive boards, including at IBM, LSEG and ING Hubs, and as an associate consultant with Stanton Chase.
Certified PCM Trainer · Lean Six Sigma Black Belt · ICAgile Certified Professional in Agile Coaching · PAL-EBM (Scrum.org)
Write to me at info@skillscend.com or message me on LinkedIn. One conversation, a direct answer on whether I can help, and no proposal before the problem is understood.